Major airlines and bank websites go down in another internet failure

Thursday, 17 June 2021 (17:07 IST)
The websites of a number of multinationals worldwide have been experiencing outages, monitoring website Downdetector said on Thursday.

They include the sites of major US airline companies American Airlines, Southwest Airlines, United Airlines and Delta Air Lines.

Major banks in Australia have also reported online outages affecting their websites and apps.

It was not immediately clear if the outages in Australia and the US were linked.

The firms said they were urgently investigating the matter.

In Hong Kong, the stock exchange said on Thursday afternoon local time that its site was facing technical issues. In another post on Twitter minutes later, it said its websites were back to normal.

[Update] We can confirm all HKEX websites are now functioning normally.

— HKEX ????? (@HKEXGroup) June 17, 2021


What is the effect of the outage on Australia's financial sector?

The Reserve Bank of Australia (RBA) said it was cancelling its operation to buy long-dated government bonds.

"Due to technical difficulties, today's RBA long-dated open market operations auction has been cancelled," the bank said.

The outages in Australia began around 2:10 p.m. local time (0510 GMT), according to Downdetector.

"We understand that some of our customers are currently experiencing issues accessing our services," the country's largest financial firm Commonwealth Bank told AFP. "This issue is affecting multiple organizations, including many of the major banks."

Commonwealth Bank later announced on Twitter that it "is starting to see services return to normal."

UPDATE: 4.15PM We are starting to see services return to normal following a tech outage that had widespread impact across businesses. Thank you for your patience - we're sorry to cause any inconvenience to your afternoon.

— CommBank (@CommBank) June 17, 2021


Another banking group, ANZ, also said most "services look to be up and running."

Heads-Up customers: Most ANZ services look to be up and running but we're continuing to monitor and investigate. We're really sorry for any inconvenience caused by the recent issues. We'll let you know of any further updates here. From the ANZ Social Media Team.

— ANZ Australia (@ANZ_AU) June 17, 2021


Virgin Australia said flights were largely operating as scheduled after it restored access to its website and guest contact center.

The IT system outage has now been resolved. We thank you for your patience. Have a great evening https://t.co/w5DyvAzVUp

— Virgin Australia (@VirginAustralia) June 17, 2021


"Virgin Australia was one of many organizations to experience an outage with the Akamai content delivery system today,'' it said. "We are working with them to ensure that necessary measures are taken to prevent these outages from reoccurring.''

Akamai provides services to some of the world's biggest companies and banks.

Read on Webdunia

Related Article